While most tech giants are cutting entry-level positions due to the impact of artificial intelligence, IBM has taken a completely different approach: fully investing in entry-level talent.

At yesterday's "Leading AI Summit" hosted by Charter, IBM's Chief Human Resources Officer Nickle LaMoreaux announced that IBM plans to triple its entry-level hiring in the U.S. by 2026. This move directly challenges the industry consensus that "AI will empty out entry-level jobs."

IBM

Reimagining Roles: From "Coding" to "Human-Centric"

LaMoreaux admitted that these positions are not just old roles in new bottles. To cope with the wave of automation brought by AI, IBM has completely rewritten the descriptions of entry-level positions:

  • Steering clear of automation hotspots: Reducing emphasis on technical tasks easily replaced by AI, such as programming.

  • Enhancing human-AI collaboration: Employees will more often intervene in the "final step" of AI, such as stepping in when an HR chatbot fails or correcting outputs.

  • Focusing on core soft skills: Hiring will prioritize customer interaction, problem framing, and responsible AI operations.

Strategic Vision: Preventing a Talent Gap in Management

IBM's strategy is not only to meet immediate business needs but also to build a long-term talent pipeline.

"If we stop cultivating entry-level talent now, we will face a serious shortage of middle managers in the future," LaMoreaux pointed out. Compared to hiring expensive talent from competitors, internally trained employees are more familiar with company culture and systems, offering a higher return on investment.

Industry Context: 2026 as a Job Market Turning Point