Have you ever thought that one day, the person who calls to book a restaurant for you might not be a secretary, but an AI? Recently, the "Call to Book a Restaurant" feature of the Tongyi Qianwen App, under Alibaba, has officially opened for trial testing. Due to its highly realistic voice performance, it has attracted widespread attention online.
AI Dining: The Indistinguishable Social "Stand-in"
This innovative feature provided by the "Task Assistant" has completely broken the traditional perception of AI voices being cold and stiff.
Full Automation: The AI can automatically dial the restaurant's phone number based on user requirements such as time and number of people.
Emotional Expression: It can communicate smoothly with the staff and record the conversation. Its tone and intonation can even express subtle emotions, making it difficult for the real person on the other end to detect its AI identity.
Empathetic Response: This feature is based on a patented real-time emotion and intent recognition engine, which can identify complex voice emotions in milliseconds and respond with empathy.
Technology Collides: When AI Meets AI
Interestingly, with the popularization of technology, this "intelligent" trend is not one-way. A well-known hot pot brand, Haidilao, has also adopted an intelligent reservation assistant. This means that in the near future, both ends of the reservation call may be AI, starting a high-efficiency, embarrassment-free "machine conversation."
A New Experience of "De-stressing" in Digital Life
For busy office workers or users with "social anxiety," the launch of this feature on Tongyi Qianwen undoubtedly offers a new way to reduce stress. From simple text interaction to deep voice tasks, AI is evolving from a "question-answering machine" into an "executor," truly intervening in our physical life scenarios.
