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In the latest tech news, the conflict between Amazon and AI startup Perplexity is escalating. Amazon recently publicly stated that it has repeatedly asked Perplexity to stop the shopping function of its AI browser Comet for users. Perplexity retaliated, accusing Amazon's actions of being "bullying."
Perplexity's Comet browser has a special AI agent feature that allows users to search and purchase items from various websites, including Amazon. In this context, Perplexity stated that it has received "strong legal threats" from Amazon, demanding it stop its AI assistant from helping users shop. Perplexity said this request contradicts Amazon's usual values.
In its statement, Perplexity mentioned that Amazon should welcome such a shopping experience because it can not only increase sales but also make consumers more satisfied. However, Perplexity believes that Amazon focuses more on influencing users' purchasing decisions through ads and recommendations, rather than providing a better shopping experience.
Jess DeWaal, a spokesperson for Perplexity, stated in a statement: "It's like going to a store, but the store only allows you to hire a personal shopper who works exclusively for them. That's not a personal shopper, it's a salesperson." In contrast, Amazon emphasized in its statement that any third-party app on its platform that purchases products for users should respect the service provider's decisions and claimed that Comet's features significantly reduced the shopping experience and customer service quality.
Currently, the dispute between the two sides is ongoing, and how the future shopping experience will develop is worth watching.
Key points:
🛒 Amazon has asked Perplexity to stop the shopping function of its AI browser Comet, leading to a legal battle between the two sides.
🤖 Perplexity accuses Amazon of hindering users from getting a more convenient shopping experience, claiming it contradicts its values.
📉 Amazon emphasizes that third-party apps should respect its platform rules and states that Comet's features have affected the user experience.