On September 15 local time, the AI company Anthropic officially announced the release of the Salesforce in Claude plugin beta version. This new feature comprehensively integrates core customer data, potential opportunities, and sales pipelines from the Salesforce platform into Claude, aiming to provide sales professionals with intelligent and comprehensive support for customer research, meeting preparation, pipeline analysis, and customer relationship management updates.

In terms of specific functionality, the plugin integrates up to 37 practical features highly relevant to sales operations. It not only can securely read various business information within the user's permission scope in Salesforce and Slack, but also has the ability to proactively update sales records after obtaining explicit human approval. Currently, the plugin is available for testing to all paid Claude end users and has already been deployed at leading enterprises such as GitLab, Siemens, and Legora, attracting approximately 7,000 Salesforce frontline sales personnel to use it in practice.