On December 23, 2025, at the AI DingTalk 1.1 New Product Launch and Ecosystem Conference, DingTalk officially launched the world's first work intelligence operating system specifically designed for artificial intelligence — Agent OS. The launch of this system marks the beginning of a new way of working characterized by "human-AI collaboration," demonstrating DingTalk's forward-looking vision and innovative power in building an enterprise-level AI ecosystem.
Chen Hang, founder and CEO of DingTalk (nicknamed "Wuzhao"), stated during the event that the AI DingTalk 1.1 version is named "Mulan," symbolizing the emergence of a new era of AI collaboration following the release of the AI DingTalk 1.0 version "Fern." He emphasized that all AI Agents on DingTalk in the future will be built and run based on Agent OS, achieving direct connection between AI and the physical world.
The core of Agent OS lies in its powerful AI Agent collaboration capabilities. Through a series of new products, including the DingTalk ONE interface, dedicated AI hardware DingTalk Real, AI search and Q&A tool AI Souse, general task processing Agent Wukong, and enterprise AI platform DEAP, it builds a complete system architecture for human-AI collaborative work. DingTalk Real is called the "body of AI," providing a physical environment for secure and trustworthy execution of AI Agents in complex enterprise environments, helping various industries achieve large-scale secure deployment of high-value AI Agents.
At the event, DingTalk also introduced more than 20 AI products, including "Order Agent" and "Quality Agent" for manufacturing, which can quickly convert order images into production schedules and provide fault prediction and intelligent maintenance reminders. Additionally, the "AI Travel" service can complete itinerary planning and price comparison within just one minute, helping companies reduce costs by 15%; while "AI Customer Service" can rapidly start up and continuously evolve even with incomplete knowledge, improving customer service efficiency.
Wuzhao stated that DingTalk Agent OS is a fully open AI ecosystem. In the future, DingTalk will work with partners to promote the development of industry models, the AI hardware market, and the MCP Square, driving the enterprise-level AI ecosystem of Chinese companies toward the vision of "a thousand smart solutions, blooming as one."
In the new AI DingTalk 1.1 version, products such as AI Souse, AI Table, DingTalk A1, and AI Notes have also been continuously upgraded, enhancing their practicality and functionality in enterprise applications, especially in cross-border communication, where newly added face-to-face translation and simultaneous interpretation capabilities provide more convenient communication tools for enterprises going global.
The release of Agent OS and a series of AI products by DingTalk demonstrates its deep layout and innovative practices in the AI field, and will surely lead a new trend in enterprise intelligence transformation.
